Confidentiality

McHenry Analytical Laboratory
Confidential Information Policy

During the course of business, we are privy to data or information considered confidential or proprietary by our clients. This information includes test results, origin of samples, business relationship with clients, any procedures and processes that they conduct or investigate, information about their business, our own laboratory procedures, and clients. All such information is kept strictly confidential and discussed only with those designated as technical contacts, purchasing agents for the particular project or with corporate officers for the client's company. The information will not be discussed with anyone, even those within the client's company not designated as a contact, without written permission from the client.

Often we are contacted by government agencies or consultants hired by our clients. Without express permission, we only discuss the test methods or QC limits, and then solely if it is obvious from the conversation that the called has a copy of the original report. Any discussion of the information listed in the above paragraph requires written permission from the designated contact. Permission by the designated contact may be granted by phone and must be followed in writing.

If you have questions about what we test, what services we provide, or our laboratory capabilities, please feel free to browse our site, or contact us today and we will respond to you as quickly as possible.

McHenry Analytical Water Laboratory
Our number is (815) 344-4044.